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Topic summary

Posted by GingerPye
 - March 07, 2016, 09:14:11 AM
March 5, 2016
Contact
Consumers
Customer Relations
1-800-782-7282
Announcement
Gretchen's Shoebox Express, a food packing establishment in Seattle, is voluntarily issuing a recall of the Cheese & Fruit Bistro Box (Item #11015085) with an "enjoy by date" of March 4, 2016 and earlier because the product may contain an undeclared tree nut allergen (cashews). People who have an allergy or severe sensitivity to cashews run the risk of serious or life-threatening reaction if they consume this product.
The Cheese & Fruit Bistro Boxes involved were distributed to Starbucks retail locations in Washington State. No other products or "Enjoy By" dates are impacted by this recall. Starbucks removed the impacted product from stores as soon as it became aware of the issue.

The recall is being conducted because an ingredient supplier issued a recall for a specific lot of almonds used to construct the bistro boxes. The almonds may contain cashews. No illnesses have been reported to date. Customers that have purchased the recalled product and have an allergy to cashews are being asked to dispose of the product or return it to a Starbucks location for a full refund of the purchase price. Customers that do not have an allergy to cashews can safely consume the product.

Customers with questions may contact Starbucks's Customer Relations at 1-800-782-7282, Monday through Friday, 8 a.m. to 5 p.m. We will respond quickly and with great care to customer complaints and help to ensure the best customer experience.